We are open for sessions Tuesday thru Friday from 10 AM to 6 PM EST. Saturday hours are from 10 AM to 8 PM. However, you can email or leave a message anytime. You will get a response in less than 24hrs. Please be patient as this is a small family-run business.

This is an online business. Sessions are held via video calls through Zoom or similar methods. Local customers to Norcross, GA can join a group meeting held by Zen Friends Travel as well. Requests for sessions in person such as hospitals or similar locations are also available per special request.

Yes. This is a legalized business and is in compliance. Your data is kept private and protected from data breaches by using secure third-party providers. Any information disclosed during sessions is also confidential per law and morale. Trust is the nature of the business. If you can't trust us, there is no business. Spiritual guidance is nothing to take lightly and we don't. 

Enchanted products are created for personal use as they are spellbound to a single user. Therefore, they cannot be returned. However, if your product arrives damaged, you can be refunded or issued a new one. Note: you will be required to submit photos of the package and damaged product.

However, trinketz can be returned within 14 days in original condition for a full refund. The customer pays to ship.

Guidance sessions can be fully refunded if the session is canceled at least 12hrs before the appointment. If your appointment is in less than 12hrs, you are subject to a cancellation fee of up to 25 %

The carrier oil is typically almond oil and/or olive oil with a dash of vitamin E. Then, the custom herbs, spices, and flowers are added according to the recipe along with authentic essential oils. The most common ingredients include roses, sage, cinnamon, cloves, lavender, patchouli, salts, and lemongrass.

We currently accept all major credit or debit cards. We also accept Paypal and Afterpay. If you need a special payment method arranged such as Cash App or Apple Pay, please contact us for a QR code.